1、接口描述

功能说明： 通过此接口可以获取指定任务的统计详细信息，该接口不是强实时的，统计信息会有几秒的延迟。 请求地址： https://open-api.soboten.com/apiOpen/v1/job/getJobStats?robotCallJobId=ROBOT_CALL_JOB_ID 请求方法： GET

2、请求头

请求头参数获取详见权限认证

参数名	类型	是否必填	描述
appkey	String	是	ISV账号信息里获取
timestamp	Long	是	生成验签字段时使用的时间戳
signature	String	是	验签字段，获取方法详见权限认证

3、输入参数

参数名	类型	是否必须	描述	示例
robotCallJobId	Long	是	任务Id	21

4、输出参数

参数名	类型	描述	示例
code	Integer	响应码	200
data	Object	返回的数据
+customerNumber	Integer	导入客户数	4
+answeredRate	Double	接听率（客户维度）	75.0
+answeredRateReal	Double	接听率（客户维度,不含线路拦截）	70.0
+answeredTask	Integer	接听数量(客户维度)	3
+taskTotalCompleted	Integer	已外呼客户数（客户维度）	4
+taskCallTotal	Integer	已呼通话总数(通话维度),不包含过滤通话	5
+totalAnsweredCall	Integer	接通数（通话维度）	4
+totalTask	Integer	任务总数(通话维度)	5
+taskProgress	Double	任务进度(通话维度)	100.0
+chatDuration	Map	通话时长分布(客户维度) LESS_10S(小于10),F10S_T1MIN(10s-1min),F1MIN_T2MIN(1min-2min),F2MIN_T3MIN(2min-3min),F3MIN_TMORE(大于2min),F10S_T30S(10s-30s),F30S_T60S(30s-60s),F60S_T90S(60s-90s),F90S_TMORE(大于90s);	{ "F10S_T1MIN": 0, "F10S_T30S": 0, "F1MIN_T2MIN": 0, "F2MIN_T3MIN": 0, "F30S_T60S": 1, "F3MIN_TMORE": 0, "F60S_T90S": 1, "F90S_TMORE": 0, "LESS_10S": 1 }
+chatDurationTotal	Integer	总接听时间(通话维度)单位秒	138
+chatRound	Map	通话轮次分布(客户维度) LESS_3("小于3轮"),F3_T6("3-6轮"),F6_T10("6-10轮"),F10_MORE("大于10轮");	{ "F10_MORE": 0, "F3_T6": 1, "F6_T10": 1, "LESS_3": 1 }
+customerConcern	Map	客户关注点分布	{ "不发短信	发短信	明确拒绝": 7, "不在当地": 36, "业务兜底	产品不好用/过敏": 26, "为什么抽到我领取": 1, "产品质量和售后服务": 3 }
+customerHangupNumber	Integer	挂机数	0
+customerHangupPercent	Double	挂机率	0.0
+dialResult	Map	通话状态分布	{ "ANSWERED": 3, "BUSY": 0, "CALLER_HANG_UP": 0, "CALL_LOSS": 0, "CAN_NOT_CONNECT": 0, "EXTENSION_NUMBER": 0, "FROM_PHONE_ERROR": 0, "IVR_GIVE_UP": 0, "NO_ANSWER": 0, "NO_CS": 0, "OUT_OF_SERVICE": 0, "POWER_OFF": 0, "QUEUE_GIVE_UP": 0, "QUEUE_OVER_TIME": 0, "REFUSED": 0, "RING_GIVE_UP": 0, "SYSTEM_ERROR": 0, "TRANSFER_ARTIFICIAL": 0, "VACANT_NUMBER": 1 }
+filteredTaskCount	Integer	过滤数（客户维度）	0
+filteredType	Map	过滤类型分布 DEAD_ZONE("线路盲区"),OPERATOR_RESTRICT("运营商限制"),SHARE_WHITE_LIST("系统黑名单拦截"),JOB_WHITE_LIST("自定义黑名单拦截"),INTERCEPT("外呼拦截"),CALL_UPPER_LIMIT( "拨打上限"),POLICY_NONE("策略组无可用线路"),LACK_PROPERTIES("自定义变量缺失"),BLACK_LIST("大数据黑名单拦截"),ILLEGAL_TEL("非法联系电话"),OPERATOR_AND_AREA("运营商限制&线路盲区"),INVALID_ADD_WECHAT_ACCOUNT("加微账号不可用")
+intentLevel	Map	意向分布
+smsSendCount	Integer	短信发送成功数	5
+smsReceiveCount	Integer	短信接收成功数	5
+smsSendSuccessFailCount	Integer	任务短信发送数	5
+smsSendFailCount	Integer	短信发送失败数	0
+smsReceiveFailCount	Integer	短信接收失败数	0
+smsReceivingCount	Integer	短信接收中数	1
requestId	String	请求Id	uD6TdLQo
resultMsg	String	响应说明	获取成功
host	String	业务主机名	prod-web-5
errorStackTrace	String	异常堆栈	null

5、示例

输出示例：

{
	"code": 200,
	"data": {
		"abRatio": 0.0,
		"answeredRate": 75.0,
                "answeredRateReal": 70.0,
		"answeredTask": 3,
		"chatDuration": {
			"F10S_T1MIN": 0,
			"F10S_T30S": 0,
			"F1MIN_T2MIN": 0,
			"F2MIN_T3MIN": 0,
			"F30S_T60S": 1,
			"F3MIN_TMORE": 0,
			"F60S_T90S": 1,
			"F90S_TMORE": 0,
			"LESS_10S": 1
		},
		"chatDurationTotal": 138,
		"chatRound": {
			"F10_MORE": 0,
			"F3_T6": 1,
			"F6_T10": 1,
			"LESS_3": 1
		},
		"customerConcern": {	
			"不发短信|发短信|明确拒绝": 7,
			"不在当地": 36,
			"业务兜底|产品不好用/过敏": 26,
			"为什么抽到我领取": 1,
			"产品质量和售后服务": 3
		},
		"customerHangupNumber": 0,
		"customerHangupPercent": 0.0,
		"customerNumber": 4,
		"dialResult": {
			"ANSWERED": 3,
			"BUSY": 0,
			"CALLER_HANG_UP": 0,
			"CALL_LOSS": 0,
			"CAN_NOT_CONNECT": 0,
			"EXTENSION_NUMBER": 0,
			"FROM_PHONE_ERROR": 0,
			"IVR_GIVE_UP": 0,
			"NO_ANSWER": 0,
			"NO_CS": 0,
			"OUT_OF_SERVICE": 0,
			"POWER_OFF": 0,
			"QUEUE_GIVE_UP": 0,
			"QUEUE_OVER_TIME": 0,
			"REFUSED": 0,
			"RING_GIVE_UP": 0,
			"SYSTEM_ERROR": 0,
			"TRANSFER_ARTIFICIAL": 0,
			"VACANT_NUMBER": 1
		},
		"filteredTaskCount": 0,
		"filteredType": {
			"BLACK_LIST": 0,
			"CALL_UPPER_LIMIT": 0,
			"DEAD_ZONE": 0,
			"ILLEGAL_TEL": 0,
			"INTERCEPT": 0,
			"INVALID_ADD_WECHAT_ACCOUNT": 0,
			"JOB_WHITE_LIST": 0,
			"LACK_PROPERTIES": 0,
			"OPERATOR_AND_AREA": 0,
			"OPERATOR_RESTRICT": 0,
			"SHARE_WHITE_LIST": 0
		},
		"smsSendCount": 4,
		"smsReceiveCount": 3,
                "smsSendSuccessFailCount": 4,
                "smsSendFailCount": 0,
		"smsReceiveFailCount": 0,
                "smsReceivingCount": 1,
                "intentLevel": {
                        "A": 3,
                        "B": 0,
                        "C": 0,
                        "D": 0,
                        "E": 2,
                        "F": 0,
                        "G": 0,
                        "H": 0,
                        "I": 0,
                        "J": 0,
                        "K": 0,
                        "L": 0,
                        "M": 0,
                        "N": 0
                },
		"taskCallTotal": 5,
		"taskProgress": 100.0,
		"taskTotalCompleted": 4,
		"totalAnsweredCall": 4,
		"totalTask": 5
	},
	"requestId": "uD6TdLQo",
	"resultMsg": "获取成功",
	"host": "prod-web-5",
	"errorStackTrace": null
}